Privacy Policy
Effective Date: [02/01/2026]
Prestige Sparkle Cleaning (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or contact us for our services.
1. Information We Collect
We may collect and process the following information:
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Name
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Phone number
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Email address
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Property address
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Service details and booking information
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Any information you voluntarily provide via contact forms, email, phone, or WhatsApp
We do not collect or store payment card details through our website.
2. How We Use Your Information
We use your personal information to:
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Respond to enquiries and provide quotes
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Deliver and manage cleaning services
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Communicate with you about bookings or service updates
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Improve our services and customer experience
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Comply with legal or regulatory obligations
We only use your data for legitimate business purposes.
3. Legal Basis for Processing
We process personal data under the following legal bases:
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Performance of a contract (to provide cleaning services)
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Legitimate interests (customer communication and service improvement)
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Legal obligations (where required by law)
4. Data Sharing
We do not sell, rent, or trade your personal information.
Your data may only be shared with:
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Trusted staff or cleaners where necessary to deliver services
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Legal or regulatory authorities if required by law
All parties are required to handle your data securely and confidentially.
5. Data Storage & Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.
Your data is stored securely and only retained for as long as necessary for business or legal purposes.
6. Your Rights (UK GDPR)
Under UK data protection laws, you have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate data
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Request deletion of your data (where applicable)
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Object to or restrict processing
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Withdraw consent at any time
To exercise your rights, please contact us using the details below.
7. Cookies
Our website may use basic cookies to improve functionality and user experience. Cookies do not collect personal data that identifies you directly.
You can control or disable cookies through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email: info@prestigesparklecleaningltd.com
Phone / WhatsApp: +44 7345 084094
