Effective Date: [01/02/2026]
Welcome to Prestige Sparkle Cleaning. By accessing our website or using our services, you agree to comply with and be bound by the following Terms of Use. Please read them carefully.
1. About Us
Prestige Sparkle Cleaning provides residential and commercial cleaning services across the United Kingdom. These Terms govern your use of our website and services.
2. Use of Our Website
By using our website, you agree that you will:
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Use the website for lawful purposes only
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Not misuse, damage, or interfere with the website’s operation
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Not attempt to gain unauthorised access to any part of the website
We reserve the right to restrict or terminate access if these terms are violated.
3. Services
All services are provided subject to availability.
Service details, pricing, and schedules will be agreed upon before work begins.
We reserve the right to refuse or discontinue services where access, safety, or conditions are unsuitable.
4. Quotes & Pricing
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All quotes provided are based on the information supplied by the customer
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Prices may change if the property condition or scope of work differs from what was described
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Any additional work will be discussed and agreed before proceeding
5. Cancellations & Rescheduling
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Customers must provide reasonable notice for cancellations or rescheduling
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Late cancellations may attract a cancellation fee
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We reserve the right to reschedule due to unforeseen circumstances
6. Customer Responsibilities
Customers agree to:
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Provide safe and reasonable access to the property
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Secure or remove fragile, valuable, or hazardous items
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Inform us of any specific risks, instructions, or special requirements
Prestige Sparkle Cleaning is not responsible for pre-existing damage or wear and tear.
7. Liability & Insurance
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We are fully insured for public liability
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Our liability is limited to the value of the service provided
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We are not liable for indirect or consequential loss
Any concerns must be reported within a reasonable time after service completion.
8. Satisfaction & Complaints
Customer satisfaction is important to us.
If you are not satisfied with our service, please contact us promptly so we can investigate and resolve the issue where possible.
9. Intellectual Property
All content on this website, including text, images, logos, and branding, belongs to Prestige Sparkle Cleaning and may not be copied or used without permission.
10. Privacy
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect and use personal information.
11. Changes to These Terms
We may update these Terms of Use at any time. Any changes will be posted on this page with an updated effective date.
12. Governing Law
These Terms of Use are governed by and interpreted in accordance with the laws of England and Wales.
13. Contact Information
If you have any questions about these Terms of Use, please contact us:
Email: prestigesparklecleaning@yahoo.com
Phone / WhatsApp: +44 7345 084094
